Customer Service Executive

Job details

Job Description: Company: FLC Fast Link Courier Location: Lahore, Pakistan (On-site) Employment Type: Full-Time, Entry Level, Morning Shift Overview: FLC Fast Link Courier is seeking a dedicated, professional, customer-focused Customer Service Executive to support daily operations, deliver excellent customer service, and assist business growth through effective communication and client engagement. Key Responsibilities: • Coordinate with the operations team to ensure smooth shipment processing and service delivery • Maintain accurate customer records and update information in company systems • Prepare reports and perform general administrative duties • Provide customer support via phone and email; handle client inquiries and complaints • Support day-to-day office operations and contribute to achieving company objectivesJob Specification: Must-have Skills: • Customer Service • Communication Skills • Customer Support • Client Relationship Management • Microsoft Office • Multitasking • Time Management Preferred / Relevant Experience: • Cold Calling • Problem Solving • Logistics Operations