Senior Officer Parent Relations

Job details

POSITION Senior Officer Parent Relations QUALIFICATION Bachelor's Degree (4 Years) or Master's EXPERIENCE 5 to 7 years of relevant experience KEY RESPONSIBILITIES • Deliver a high level of customer service. • Develop and maintain enrolment data with 100% accuracy. • Respond to queries/complaints within the defined timeline. • Follow up on withdrawal case and record feedback. • Coordinate with stakeholders. SKILLS • Interpersonal Skills • Problem Solving Skills • Time Management • Relationship Building