Logistics Manager

Job details

Job Description: Company: Elivita (Private) Limited Location: Karachi, Pakistan (On-site) Employment type: Full-Time Shift: Morning Shift Role summary: Lead and optimize last-mile Cash on Delivery (COD) delivery operations to maximize buyout rates, ensure timely deliveries, reduce returns and cancellations, and coordinate between couriers, confirmation operators, third-party partners, and internal teams. Key responsibilities: • Allocate daily orders between internal couriers and third-party delivery partners; optimize distribution based on performance metrics. • Prepare and maintain daily route sheets; build efficient delivery sequences and adjust routes to reduce delays and costs. • Monitor delivery KPIs including buyout rate, delivery success rate, return rate, SLA compliance, average delivery time and cost per delivery; identify issues and implement corrective actions. • Manage confirmation operators: distribute orders, enforce confirmation scripts, ensure address and timing accuracy, and align confirmed orders with delivery planning. • Ensure orders progress through defined statuses (Approved, In Delivery, Paid, Returned) within required timelines.Job Specification: Must-have: • 3+ years experience in logistics, e-commerce, or last-mile delivery operations (COD experience preferred). • Bachelor’s degree in Supply Chain, Logistics, Business Administration or equivalent experience. • Team management experience overseeing couriers and confirmation operators. • Advanced Excel or Google Sheets skills for reporting and route/volume analysis. • Experience negotiating with vendors and monitoring third-party courier performance. • Familiarity with delivery KPIs: buyout rate, delivery success rate, return rate, cost per delivery, on-time processing. • Proficiency in English for written and verbal communication. Preferred: • Relevant certifications or demonstrated experience in e-commerce logistics.Job Rewards and Benefits: Communication,Sports and Entertainment