Customer Relation Officer

Job details

Job Description: Customer Relation Officer • Provide telephone and in-person support to prospective and current students. • Handle and manage student inquiries about courses and admission procedures. • Explain course plans, fees, schedules, and admission requirements clearly and professionally. • Maintain accurate records of student interactions and follow up as needed. • Coordinate with admissions and administrative staff to ensure smooth enrollment processes. • Work onsite at the Harbanspura, Lahore campus during morning shift. Job Specification: Must-have • Graduation (Bachelor's degree) or equivalent. • At least 2 years of relevant experience in customer relations or admissions. • Excellent communication skills (telephone and face-to-face). • Ability to handle student calls and provide accurate guidance on courses and admissions. • Professional, organized, and able to maintain records. Other • candidates preferred (employer preference for campus role). • On-site availability in Lahore (Harbanspura).