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TamaraPrivate

UAE Partner Care Advisor (Non-voice)

Tamara

Full-timeCairoEG

Job details

Tamara, a leading fintech platform in Saudi Arabia and the GCC, is hiring a UAE Partner Care Advisor (Non-voice) for its Cairo, Egypt office. The role involves providing exceptional customer service to merchant partners by answering queries via website and live chat, reviewing accounts, and explaining services. Candidates should have a university degree, a minimum of one year of local customer experience, be native Arabic speakers, and fluent in English (B1 profile). Essential skills include strong communication, problem-solving, computer and internet proficiency, and flexibility with rotational shifts, including weekends. The position requires on-site work in Cairo.

Advertised position

UAE Partner Care Advisor (Non-voice)

Qualification: University degree
Experience: Minimum 1 year of customer experience in the local market; previous customer service experience is a plus.

Job overview

Source

Tamara

Qualification

University degree

Type

Full-time

Location

Cairo

Listed

16d ago

How to apply

  1. 1Complete the online application form.
  2. 2Provide personal details including First Name, Last Name, Email, Phone, Country, and Location (City).
  3. 3Attach Resume/CV (accepted file types: pdf, doc, docx, txt, rtf) or enter manually.
  4. 4Provide education details: School, Degree, Discipline, Start date, and End date.
  5. 5Answer specific questions regarding nationality, current city, educational status, years of customer service experience, comfort with rotational shifts (including weekends and public holidays), recurring commitments, experience in fast-paced customer service environments (fintech, banking, e-commerce, telecommunications, or call centers), notice period, current salary, salary expectations, and any relatives at Tamara.
  6. 6Confirm that all information provided is accurate and complete before submission.

Rules & eligibility

  • Minimum 1 year of customer experience in the local market.
  • Native Arabic speaker.
  • Holds a university degree.
  • Fluency in English Language, B1 profile.
  • Ability to use computers and internet applications.
  • Great verbal and written communication skills.
  • Ability to handle customer issues and solve problems quickly.
  • Flexibility with rotational working hours/days, including weekends and public holidays (9-hour shifts including breaks).
  • Applicants must be comfortable with on-site work in Cairo.
  • All information provided in the application must be accurate and complete; false or misleading information may result in disqualification.

Details extracted automatically from the official advertisement — always verify against the original ad before applying.

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