Team Leader, Customer Care

Advertised position

Job overview

How to apply

1. 1Apply for this job online.
2. 2Fill in your First Name, Last Name, Preferred First Name, Email, Phone, and Country.
3. 3Attach your Resume/CV (accepted file types: pdf, doc, docx, txt, rtf).
4. 4Optionally, attach a Cover Letter and provide your LinkedIn Profile.
5. 5Answer questions regarding Saudi nationality, Riyadh residency, total years of experience in Customer Service or Contact Center operations, experience leading/supervising a team in a contact center (and number of direct reports), willingness to work on-site in office, willingness to work rotational shift-based roles (9 hours including 1-hour break), availability to work weekends and public holidays if scheduled, external commitments, planned/pre-booked vacations in the first 6 months overlapping with probation period, notice period, current gross salary, salary expectations in gross, and motivation to join Tamara.

Rules & eligibility

• Must have leadership skills to organize and direct customer experience representatives.
• Must have communication skills to effectively interact with clients.
• Must have customer service skills to courteously interact with clients.
• Must be based on-site in office.
• Must be available for rotational shift-based roles (9 hours including a 1-hour break).
• Must be available to work on weekends and public holidays if scheduled.

Details extracted automatically from the official advertisement — always verify against the original ad before applying.