MyJobsFeed
TamaraPrivate

UAE Customer Care Advisor (Voice)

Tamara

Full-timeNew CairoEG

Job details

Tamara, a leading fintech platform in Saudi Arabia and the GCC region, is seeking a UAE Customer Care Advisor (Voice) for their Cairo Office. This onsite role involves providing exceptional customer service by answering customer queries through phone calls, website, and live chat regarding Tamara’s services. Responsibilities include identifying customer needs, providing accurate solutions, reviewing accounts, explaining services, and meeting support metrics. Candidates should be native Arabic speakers with a university degree, fluent in English (B2), proficient in computer and internet applications, and possess strong communication and problem-solving skills. Flexibility with rotational shifts, including weekends and public holidays, is required. Previous customer service experience, especially in fast-paced environments like fintech or call centers, is a plus.

Advertised position

UAE Customer Care Advisor (Voice)

Qualification: University degree
Experience: Previous customer service experience is a plus. Work experience in fast-paced customer service environments such as fintech, banking, e-commerce, telecommunications, or call centers is preferred.

Job overview

Source

Tamara

Qualification

University degree

Type

Full-time

Location

New Cairo

Listed

3h ago

How to apply

  1. 1Apply online by filling out the application form.
  2. 2Provide your first name, last name, email, phone, country, and location (city).
  3. 3Attach your Resume/CV (accepted file types: pdf, doc, docx, txt, rtf) or enter manually.
  4. 4Provide education details: School, Degree, Discipline, Start date (month/year), End date (month/year).
  5. 5Answer if you are an Egyptian national.
  6. 6State your current city.
  7. 7State your current educational status.
  8. 8Indicate years of customer service or customer support experience.
  9. 9Confirm comfort with on-site work in Cairo, rotational shifts (including weekends/public holidays), and 9-hour shifts.
  10. 10Disclose any recurring commitments outside of work.
  11. 11Specify work experience in fast-paced customer service environments (Company and Industry).
  12. 12State your notice period.
  13. 13Provide your current salary in gross EGP per month.
  14. 14State your salary expectations in gross EGP per month.
  15. 15Disclose if you have any relatives at Tamara.

Rules & eligibility

  • Native Arabic speaker.
  • Fluency in English Language (B2 profile).
  • Ability to use computers and internet applications.
  • Great verbal & written communication skills.
  • Ability to handle customers’ issues.
  • Ability to solve problems in a short period of time.
  • Flexibility with rotational working hours/days.
  • All qualified individuals are encouraged to apply.
  • The role is based in the Cairo Office and will be an onsite role.
  • Rotational shifts include weekends and public holidays. Shifts are 9 hours including breaks and may vary based on business needs.
  • All information provided in the application must be accurate and complete; false or misleading information may lead to disqualification.

Details extracted automatically from the official advertisement — always verify against the original ad before applying.

Share this job

Know someone who fits this role? Send it their way.

WhatsApp

Ready to apply?

Apply on your own with our free step-by-step guide, or let us handle the application for you. Double-check the advertisement and requirements first.

Apply now by yourselfFree guide, documents and the official apply linkApply now with our facilitationBasic or Advanced Processing — we apply for you

Similar jobs

Other recent listings from Tamara.

All Tamara →