Customer Care Advisor (Non-voice)
Tamara
Job details
Tamara, a leading fintech platform in Saudi Arabia and the GCC region, is seeking a Customer Care Advisor (Non-voice) for their Customer Experience team in Riyadh. The role involves providing exceptional customer service by answering customer queries through email and live chat related to Tamara’s services. Candidates should be university graduates with strong communication skills in both Arabic (native speaker) and English (B2 profile), and possess the ability to manage customer interactions, solve problems efficiently, and work in a fast-paced environment. The position requires on-site work in Riyadh with rotational shifts, including weekends and public holidays. Interested applicants are encouraged to apply online by submitting their resume and completing the detailed application form.
Advertised position
Customer Care Advisor (Non-voice)
Job overview
Source
Tamara
Qualification
University Graduates
Type
Full-time
Location
Riyadh
Listed
3h ago
How to apply
- 1Apply online by filling out the application form.
- 2Provide your First Name, Last Name, Email, Phone, Country, and Location (City).
- 3Attach your Resume/CV (accepted file types: pdf, doc, docx, txt, rtf) or enter manually.
- 4Provide details of your education: School, Degree, Discipline, Start date (month/year), End date (month/year).
- 5Answer questions regarding Saudi nationality, current city, years of customer service experience, current educational status, comfort with on-site rotational shifts (including weekends and public holidays, 9 hours including breaks), recurring commitments outside of work, work experience in fast-paced customer service environments, notice period, current salary (gross per month), salary expectations (gross per month), and if you have any relatives at Tamara.
Rules & eligibility
- Native Arabic speaker.
- Fluency in English Language (B2 profile).
- Ability to use computers and internet applications.
- Great verbal & written communication skills.
- Ability to handle customers’ issues.
- Ability to solve problems in a short period of time.
- Flexibility with rotational working hours/days.
- Must be comfortable with on-site work in Riyadh and rotational shifts, including weekends and public holidays (9 hours including breaks, shifts may vary based on business needs).
- All qualified individuals are encouraged to apply.
- All information provided in the application must be accurate and complete; false or misleading information may lead to disqualification.
Details extracted automatically from the official advertisement — always verify against the original ad before applying.
Share this job
Know someone who fits this role? Send it their way.
Ready to apply?
Apply on your own with our free step-by-step guide, or let us handle the application for you. Double-check the advertisement and requirements first.
Similar jobs
Other recent listings from Tamara.
New TAFull-time3h agoNew TAFull-time3h agoNew Full-time3h agoNew TAFull-time3h agoNew TAFull-time3h agoNew TAFull-time3h ago