Sales Executive - Outbound And Inbound Calls

Job details

Job Description: Company: Bitcode (Karachi-based IT services firm) Location: Gulistan-e-Jauhar, Karachi (on-site) Work hours: Night shift (9:00 PM - 6:00 AM), six-day workweek Role Summary: • Handle outbound and inbound calls to prospective customers for the RSP campaign. • Introduce campaign offers, follow scripts, and close sales according to process. • Achieve daily and monthly sales targets while maintaining quality and conversion metrics. • Record accurate notes and update CRM or campaign tracking systems promptly. • Follow objection-handling techniques and compliance requirements; escalate complex cases to supervisors. • Collaborate with the campaign team and quality assurance to implement process improvements and meet KPIs.Job Specification: • Must-have: Strong verbal communication; persuasive phone selling. • Basic sales process knowledge: lead qualification, objection handling, closing techniques. • Comfortable with night shift (9:00 PM - 6:00 AM) and six-day workweek. • Familiarity with call center operations, CRM entry, and accurate data logging. • Quick learner able to follow scripts, process updates, and quality feedback. • Goal-oriented with focus on KPIs: conversions, AHT (average handling time), attendance. • Basic computer literacy: MS Office or similar; typing for CRM inputs. • Interpersonal skills, patience, and professionalism.