Hotel Manager (IT-Skilled / Front-Of-House Experience)

Job details

Job Description: We are seeking an experienced and well-rounded Hotel Manager to oversee daily operations and deliver an exceptional guest experience. The ideal candidate combines strong hospitality leadership with solid IT proficiency and a proven track record of managing in-person (physical) client interactions. Key Responsibilities • Manage day-to-day hotel operations across front desk, housekeeping, and guest services • Handle physical client interactions professionally — check-ins, complaints, bookings, and walk-in guests • Operate and troubleshoot hotel management software, booking systems, and basic IT infrastructure • Maintain high standards of service, cleanliness, and guest satisfaction • Supervise, train, and coordinate staff to ensure smooth operations • Monitor budgets, occupancy, and reporting Requirements • Proven experience as a Hotel Manager or in a similar hospitality leadership role • Demonstrated IT skills (hotel management systems, MS Office, booking platforms, basic troubleshooting) • Strong experience dealing directly with clients in person • Excellent communication, leadership, and problem-solving abilities • Flexibility to work shifts, weekends, and holidays as required What We Offer • Competitive starting salary with performance-based increments • Opportunities for growth within the organization • Additional benefits to be discussed during the interview How to Apply: Submit your application through with an updated CV.Job Specification: Hotel & operations • Hotel Management • Hospitality Management • Front Office Management • Guest Relations • Housekeeping Supervision • Food & Beverage Operations • Reservations & Booking Management • Revenue & Occupancy Management • Staff Supervision & Training • Budgeting & Cost Control IT skills • Hotel Management Software (PMS) • Property Management Systems (e.g., Opera, eZee, Cloudbeds) • Online Booking Platforms (Booking.com, Airbnb, Expedia) • MS Office (Word, Excel, Outlook) • Basic IT Troubleshooting • POS Systems • Channel Manager Handling • Email & Digital Communication • Client-facing / physical client handling Customer Service • Client Dealing (In-Person) • Complaint Handling & Resolution • Walk-in & Check-in Management • Communication Skills • Relationship Management • Soft skills / leadership • Team Leadership • Problem Solving • Time Management • Decision Making • MultitaskingJob Rewards and Benefits: Accomodation,Communication