Executive Alumni Affairs

Job details

Last date to apply: Tuesday 15 Sep, 2026 The Executive Alumni Affairs will assist with daily operational activities such as issuance of alumni cards, addressing queries by alumni, monitor and post social media content and assist in Alumni Affairs events. The Executive will also be responsible for updating and increasing the IBA Alumni Database ensuring all information on the database is timely and accurate for institutions support. MAIN DUTIES & RESPONSIBILITIES: • Serve as the first point of contact for alumni queries, concerns, and pain points; escalate issues for departmental intervention as needed. • Maintain and periodically update the alumni database, ensuring content accuracy, an improved user experience, and alignment with current alumni records. • Update and manage alumni-facing website content, the CEO Directory, and the Alumni Business Directory to ensure accuracy and relevance. • Liaise with the CDC, Examinations, IT, and other relevant departments to facilitate alumni technical concerns, including alumni card issuance, bona fide letters, degrees, transcripts, and company/startup registration for student internship validation. • Disseminate timely information to keep alumni informed and engaged across all channels. • Manage and grow alumni communities across LinkedIn, Facebook, Instagram, and WhatsApp, including adding alumni to relevant groups and both physical and virtual walls. • Design, circulate, and analyze surveys and forms for alumni feedback on programs, FYP projects, open houses, and fresher orientations. • Plan and produce the alumni newsletter and magazine, and coordinate social media posts, testimonials, and other alumni promotion initiatives. • Organize and attend alumni events including the Grand Alumni Reunion, Alumni Excellence Awards Ceremony, Alumni Advisory Council meetings, alumni dinners and lunches, and class- or industry-specific reunions. • Organize and moderate Alumni Connect sessions for student mentorship and networking. • Identify countries with significant alumni concentrations; initiate, coordinate, and provide ongoing logistical support for global alumni chapters. • Lead end-to-end alumni election processes including candidate communication, voter outreach, timeline management, and result dissemination. • Identify, approach, and onboard discount partners to build and maintain a benefits network for alumni cardholders; manage ongoing partner relationships and agreements. • Complete any other alumni-related tasks as assigned by the HoD or relevant faculty and staff. QUALIFICATION & EXPERIENCE: • The incumbent shall have at least a bachelors degree, preferably in a relevant field, from an HEC recognized university/institute. • At least 1-2 years of experience, preferably. KNOWLEDGE & COMPETENCIES: • Database Management • Customer Service • Communication Skills (Written and Verbal) • Content Creation & Editorial Oversight • Event Planning & Management • Social Media Management Apply