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TamaraPrivate

Customer Care Advisor (Voice)

Tamara

Full-timeRiyadhSA

Job details

Tamara, a leading fintech platform in Saudi Arabia and the GCC region, is seeking a Customer Care Advisor (Voice) for its Customer Experience team. The role is based in Riyadh, Saudi Arabia, and requires providing exceptional customer service by answering queries through phone calls, website, and live chat. Candidates should be university graduates with strong communication skills, native Arabic proficiency, and fluency in English. Previous customer service experience, especially in fast-paced environments like fintech or call centers, is a plus. The position involves rotational shifts, including weekends and public holidays, and requires flexibility and a solution-oriented approach.

Advertised position

Customer Care Advisor (Voice)

Qualification: University Graduates
Experience: Previous customer service experience is a plus; work experience in fast-paced customer service environments such as fintech, banking, e-commerce, telecommunications, or call centers is preferred.

Job overview

Source

Tamara

Qualification

University Graduates

Type

Full-time

Location

Riyadh

Listed

3h ago

How to apply

  1. 1Apply for this job by filling out the online application form.
  2. 2Provide your First Name, Last Name, Email, Phone, Country, and Location (City).
  3. 3Attach your Resume/CV (accepted file types: pdf, doc, docx, txt, rtf) or enter manually.
  4. 4Provide your education details: School, Degree, Discipline, Start date month/year, End date month/year.
  5. 5Answer if you are a Saudi national.
  6. 6Specify your current city.
  7. 7Specify your current educational status.
  8. 8Indicate years of customer service or customer support experience.
  9. 9Confirm comfort with on-site work in Riyadh, rotational shifts (including weekends and public holidays), and 9-hour shifts.
  10. 10Disclose any recurring commitments outside of work.
  11. 11Specify work experience in fast-paced customer service environments (Company and Industry).
  12. 12State your notice period.
  13. 13Provide your current gross monthly salary.
  14. 14State your gross monthly salary expectations.
  15. 15Disclose if you have any relatives at Tamara.

Rules & eligibility

  • Native Arabic speaker.
  • Fluency in English Language (B2 profile).
  • Ability to use computers and internet applications.
  • Great verbal & written communication skills.
  • Ability to handle customers’ issues and solve problems quickly.
  • Flexibility with rotational working hours/days.
  • All qualified individuals are encouraged to apply.
  • All information provided in the application must be accurate and complete; false or misleading information may lead to disqualification.

Details extracted automatically from the official advertisement — always verify against the original ad before applying.

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