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TamaraPrivate

Real-Time Analyst (RTA)

Tamara

Full-timeRiyadhSA

Applications closed.

This advertisement is kept online for reference — the details below are as they were published. Browse current openings from Tamara below.

Job details

Tamara, a leading fintech platform in Saudi Arabia and the GCC region, is hiring a Real-Time Analyst (RTA) to join its Workforce Management team in Riyadh. The role involves monitoring real-time performance across phone, chat, and email channels, ensuring schedule adherence, and optimizing resource usage to meet service level agreements (SLAs). The ideal candidate has at least 1 year of experience in a similar role, strong analytical skills, and proficiency in Excel/Google Sheets. The position requires on-site work in Riyadh and familiarity with WFM tools like Calabrio, NICE, or Verint. Candidates must complete an online application form with details about their experience, skills, and salary expectations.

Advertised position

Real-Time Analyst (RTA)

Experience: Minimum 1 year of experience in a Real-Time Analyst or similar WFM position

Job overview

Source

Tamara

Type

Full-time

Location

Riyadh

Listed

8/13/2026

How to apply

  1. 1Fill out the application form with required fields (First Name, Last Name, Email, Phone, Country, Location (City), Resume/CV, LinkedIn Profile link)
  2. 2Answer additional questions about experience, WFM tools, Excel skills, monitored channels, call center metrics, notice period, current salary, salary expectation, and motivation for joining Tamara
  3. 3Select whether you are a Saudi National, based in Riyadh, and comfortable working on-site in the Riyadh Office
  4. 4Submit the application via the provided form

Rules & eligibility

  • Must be willing to work on-site in Riyadh, Saudi Arabia
  • Must have at least 1 year of experience in Real-Time Analysis (RTA), Workforce Management (WFM), or a similar role
  • Must be proficient in Excel/Google Sheets
  • Must be comfortable working in an omnichannel support environment (voice, chat, social media)
  • Must be able to work under pressure and make fast, data-driven decisions

Details extracted automatically from the official advertisement — always verify against the original ad before applying.

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Applications closed

This advertisement closed and is no longer accepting applications. It stays online as a record of what was advertised — browse the current openings below.

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