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TamaraPrivate

Customer Care - Trainer

Tamara

Full-timeCairoEG

Job details

Tamara, a leading fintech platform in Saudi Arabia and the GCC region, is seeking a Customer & Partner Care - Trainer for their Cairo, Egypt office. The role involves delivering engaging training programs for new hires and existing team members across customer support, sales, and back-office operations to ensure staff are equipped with necessary skills and knowledge. Responsibilities include facilitating instructor-led sessions, coordinating training schedules, tracking effectiveness, and partnering with other teams to maintain accurate training materials. Candidates should have 1-2 years of full-time trainer experience, preferably in a contact center, and strong communication skills in English (Arabic is a plus).

Advertised position

Customer & Partner Care - Trainer

Qualification: Training of Trainers (TOT) certification is a strong plus
Experience: 1-2 years of experience in a full-time trainer role, preferably in a contact center or customer service environment; Experience supporting onboarding, coaching, or soft skills training is highly valued

Job overview

Source

Tamara

Qualification

Training of Trainers (TOT) certification is a strong plus

Type

Full-time

Location

Cairo

Listed

5d ago

How to apply

  1. 1Apply online by filling out the application form.
  2. 2Provide your First Name, Last Name, Email, Phone, Country, and Location (City).
  3. 3Attach your Resume/CV (accepted file types: pdf, doc, docx, txt, rtf) or enter manually.
  4. 4Share a link to your LinkedIn Profile.
  5. 5Confirm if you are based in Cairo, Egypt.
  6. 6State your salary expectations.
  7. 7State your notice period.
  8. 8Explain why you think you would suit this role.
  9. 9Confirm if you have experience in delivering training modules in a contact center environment.

Rules & eligibility

  • Must be based in Cairo, Egypt (hybrid role).

Details extracted automatically from the official advertisement — always verify against the original ad before applying.

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