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CareemPrivate

Training & Quality Executive

Careem

Full-timeDubaiAE

Job details

Careem is seeking a proactive and detail-oriented Training & Quality Executive for their Partner Onboarding team at Dineout in Dubai, UAE. This hybrid role focuses on bridging quality assurance and partner capability building, owning the end-to-end loop from quality audits to improving onboarding programs and training materials. The successful candidate will also work with restaurant partners to optimize listings and resolve customer escalations. Key responsibilities include planning and delivering training, developing SOPs, conducting quality checks on catalog data, analyzing audit insights for process optimization, and managing partner and customer operations. Applicants should have a strong background in training, quality assurance, or partner management, excellent communication skills, and analytical abilities.

Advertised position

Training & Quality Executive

Qualification: Strong background in training delivery, quality assurance, or partner management, preferably within quick-commerce, food delivery, or e-commerce platforms.
Experience: Experience in customer success, partner success, or escalations management with a strong customer-first mindset.

Job overview

Source

Careem

Qualification

Strong background in training delivery, quality assurance, or partner management, preferably within quick-commerce, food delivery, or e-commerce platforms.

Type

Full-time

Location

Dubai

Listed

3d ago

How to apply

  1. 1Apply for this job by filling out the online application form.
  2. 2Provide your First Name, Last Name, Email, Phone, Country, and Location (City).
  3. 3Attach your Resume/CV (accepted file types: pdf, doc, docx, txt, rtf) or enter manually.
  4. 4Provide your Current Employer and Current Job Title.
  5. 5Provide your LinkedIn Profile URL.
  6. 6Indicate how you learned about the role at Careem.
  7. 7Indicate if you have seen Careem's content on social media and specify the platform(s).
  8. 8Indicate what influenced your decision to apply for a role at Careem.
  9. 9Indicate if you have previously worked at Careem.
  10. 10Optionally, provide your gender identity.
  11. 11Provide your current location (Country).
  12. 12Provide your current monthly salary (gross in local currency).
  13. 13Provide your monthly salary expectations (gross in local currency).

Rules & eligibility

  • Applicants should have strong analytical and problem-solving abilities.
  • Applicants should have the ability to design engaging training materials, SOPs, and user-friendly job aids.
  • Applicants should have high attention to detail and proficiency in tracking metrics and working with evaluation scorecards.
  • Careem offers a hybrid work model: 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year (for individual contributor roles in tech, 2 office days a week and 3 to work from home).

Details extracted automatically from the official advertisement — always verify against the original ad before applying.

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