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HalaPrivate

SAMA Customer Care Specialist

Hala

Full-timeRiyadhSA

Job details

HALA is a leading fintech company in the MENAP region, licensed by the Saudi Arabian Central Bank, focused on empowering SMEs with financial and technological tools. They are seeking a SAMA Customer Care Specialist to be based in Riyadh, Saudi Arabia. The role requires a Bachelor's degree in business or equivalent, or relevant experience, along with 2-4 years of experience in a similar role, proven financial sector experience, and previous call center supervisor experience. Candidates must be fluent in English and Arabic, possess advanced Microsoft Office skills, and have advanced knowledge of compliance and regulations. The specialist will identify customer needs, build relationships, provide accurate information, handle complaints, and maintain Call Center KPIs. HALA offers competitive compensation, personal development, and a flexible, inclusive work environment.

Advertised position

SAMA Customer Care Specialist

Qualification: Bachelor degree in business, or any equivalent field of studies. Education levels can be replaced by years of experience.
Experience: 2-4 years of experience in a similar role. Proven experience in Financial Sector is required. Previous experience with Call center (as a Supervisor).

Job overview

Source

Hala

Qualification

Bachelor degree in business, or any equivalent field of studies. Education levels can be replaced by years of experience.

Type

Full-time

Location

Riyadh

Listed

18d ago

How to apply

  1. 1Applicants should fill out the online application form.
  2. 2This form requires personal details (First Name, Last Name, Email, Phone, Country), submission of a Resume/CV (via attachment or manual entry), a Cover Letter, LinkedIn Profile, and Website.
  3. 3Additionally, applicants must provide their current and expected salary, nationality, notice period, and answer questions regarding Saudi residency, Riyadh residency, interview availability, years of experience, leadership positions, and professional certificates.

Rules & eligibility

  • Fluent in English and Arabic.
  • Advanced knowledge of compliance and regulations.
  • Advanced computer skills in Microsoft Office Tools.
  • Advanced proficiency in Self-Actualization & Fulfilment.
  • Advanced proficiency in Team Synergy & Development.
  • Advanced proficiency in Entrepreneurial Mindset & Drive.
  • Advanced proficiency in Business Acumen & Diligence.

Details extracted automatically from the official advertisement — always verify against the original ad before applying.

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