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TamaraPrivate

Government Compliance Advisor (Emirati National)

Tamara

Full-timeDubaiAE

Job details

Tamara, a leading fintech platform in Saudi Arabia and the GCC region, is seeking a Government Compliance Advisor (Emirati National) for its Customer Experience team in Dubai, UAE. This on-site role involves acting as the primary point of contact for complaints escalated through regulatory channels like Sanadak and AECB, ensuring Tamara meets its obligations to CBUAE and other regulatory bodies. The advisor will review and submit regulator-facing case responses, manage regulator-driven case SLAs, coordinate with internal teams to identify root causes, and maintain audit-ready case records. Candidates should have a Bachelor's degree, ideally in Business, Law, or Finance, and a minimum of 3 years' experience in complaints handling or a regulatory-facing role, with direct experience in regulator escalations preferred. Fluency in both Arabic and English is required.

Advertised position

Government Compliance Advisor (Emirati National)

Qualification: Bachelor's degree, ideally in Business, Law, Finance, or a related discipline.
Experience: Minimum 3 years' experience in complaints handling, customer operations, compliance operations, or a regulatory-facing role — ideally within banking, fintech, BNPL, insurance, or another regulated financial services environment. Direct experience handling regulator escalations (Sanadak, CBUAE, SAMA, or equivalent) is strongly preferred.

Job overview

Source

Tamara

Qualification

Bachelor's degree, ideally in Business, Law, Finance, or a related discipline.

Type

Full-time

Location

Dubai

Listed

5d ago

How to apply

  1. 1Apply online by filling out the application form.
  2. 2Provide First Name, Last Name, Email, Phone, Country, Location (City).
  3. 3Attach Resume/CV (pdf, doc, docx, txt, rtf).
  4. 4Answer questions regarding UAE residency, willingness to work on-site in Dubai, Emirati nationality, UAE Family Book, nationality, UAE Emirates ID.
  5. 5Share a link to your LinkedIn profile.
  6. 6Confirm professional fluency in both Arabic and English (written and verbal).
  7. 7State years of experience in complaints handling, customer operations, compliance operations, or a regulatory-facing role.
  8. 8Indicate regulatory escalation platforms or regulators worked with (Sanadak, CBUAE, SAMA, AECB, Other financial regulator, None).
  9. 9Explain interest in joining Tamara.
  10. 10State notice period.
  11. 11Provide current salary in AED.
  12. 12Provide expected salary in AED.

Rules & eligibility

  • Must be an Emirati National.
  • Must be currently based in the UAE.
  • Willingness to work on-site in Dubai.
  • Native or fluent Arabic and strong professional English — both written and spoken.
  • All qualified individuals are encouraged to apply.

Details extracted automatically from the official advertisement — always verify against the original ad before applying.

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